Legal Disclosure

Privacy Policy

VikiViki - AI Character Roleplay Chat

Last Updated: July 7, 2026

Explains what account, device, purchase, and AI interaction data is collected.
Lists the specific SDKs and providers used for attribution, authentication, payments, AI, and hosting.
Describes data deletion, retention, security, and privacy rights for supported markets.
Request Account DeletionDelete your account and associated personal data.Contact Privacy SupportEmail support@vikiviki.cc for privacy questions.

1. Introduction

Welcome to VikiViki. We operate the VikiViki mobile application (the "App"), an AI character roleplay chat platform. This Privacy Policy explains how GACMeta TECHNOLOGY., LIMITED ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our App. Please read this Privacy Policy carefully. By using VikiViki, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect information you provide directly, including:

  • Name or display name
  • Email address
  • Profile avatar
  • Authentication data from third-party sign-in providers (Google, Apple)

2.2 Usage Data

We automatically collect certain information when you use the App, including:

  • App usage patterns and feature interactions
  • Session duration and frequency
  • In-app actions and preferences

2.3 Device Information

We may collect device-specific information such as:

  • Device model and operating system version
  • Unique device identifiers
  • IP address
  • Language and timezone settings

2.4 Chat Content and AI Processing

VikiViki is an AI character chat application. When you send a message, its content — together with the recent conversation context, the character configuration, and any attachment you choose to include — is transmitted over an encrypted (TLS) connection to our own backend and processed there by open-weight AI models that we deploy and operate on our own cloud infrastructure. We do not send this content to any external third-party AI model provider or hosted inference API. See Sections 4.4 and 5.

You can delete individual conversations, or delete your entire account, at any time. See Sections 8 and 10 for how your data is retained and deleted.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain the Service: To operate the App, process your chat messages, and deliver AI character responses.
  • Improve the App: To understand how users interact with VikiViki and enhance our features, content, and user experience.
  • Analytics: To analyze usage trends, monitor the effectiveness of our services, and diagnose technical issues.
  • Communicate with you: To send service-related notices, updates, security alerts, and support messages.

4. Third-Party Services and SDKs

We integrate the following third-party services and SDKs in the App. Each provider operates under its own privacy policy. We disclose them here in compliance with Apple App Review Guideline 5.1.2(i) and Google Play's SDK disclosure requirements.

4.1 Attribution & Marketing Analytics

  • Adjust GmbH (Adjust SDK): Used to measure marketing campaign effectiveness, attribute installs to specific ad campaigns, and detect fraud. Adjust collects device identifiers (IDFA on iOS where authorized via ATT, GAID on Android), IP address, and install / session events. Tracking domains: app.adjust.com, app.adjust.world, app.adjust.net.in. See Adjust Privacy Policy.
  • Meta Platforms, Inc. (Facebook App Events SDK): Used to report install and in-app events back to Facebook Ads Manager for ad campaign optimization (this is our primary user-acquisition channel). Collects advertising identifiers and event data when tracking is authorized. Tracking domains: facebook.com, graph.facebook.com, connect.facebook.net. See Meta Privacy Policy.

4.2 Authentication

  • Google LLC (Google Sign-In): Used when you choose to sign in with your Google account. Receives only the OAuth credentials you authorize (typically email and basic profile). See Google Privacy Policy.
  • Apple Inc. (Sign in with Apple): Used when you choose to sign in with your Apple ID. Receives only the credentials you authorize. See Apple Privacy Policy.

4.3 In-App Purchases

  • Apple App Store (iOS): All purchases on iOS are processed by Apple. Apple receives your Apple ID, payment information, and purchase data. We receive only an opaque purchase token used to verify the transaction.
  • Google Play Billing (Android): All purchases on Android are processed by Google Play. Google receives your Google account, payment information, and purchase data. We receive only an opaque purchase token used to verify the transaction.

4.4 AI Processing (First-Party, Self-Hosted)

When you use AI features (character chat, image generation, and AI-assisted character creation), your input — the text of your message, the recent conversation context, the character configuration, any image-generation prompt, and any attachment you provide — is sent to our own backend and processed by open-weight AI models that we deploy and operate ourselves. We run these models on general-purpose computing infrastructure that we rent (see Section 4.5); the infrastructure provider supplies only compute and storage and does not receive your data as an AI service. We do not send, share, or expose this content to any external or hosted AI service, so there is no third-party AI data interaction.

4.5 Cloud Infrastructure (Processors)

We run the service — including AI model inference — on general-purpose computing infrastructure that we rent from infrastructure providers such as Amazon Web Services (AWS), and other providers we may use from time to time. These providers supply only compute and storage and act as processors on our instructions; they do not receive your data as an AI service and do not use your content for their own purposes. All transmissions are encrypted via HTTPS / TLS.

5. AI Data Processing Disclosure (Apple Guideline 5.1.2(i))

This section summarizes how your data is processed for AI features:

  • Who Processes Your Data: your AI input is received and processed only by open-weight models that we deploy and operate ourselves on computing infrastructure we rent. No external third-party or hosted AI service receives it, so there is no third-party AI data interaction.
  • Data Types Transmitted: the text of your message, the most recent messages in the current conversation (used as context), the character configuration (system prompt and personality parameters), and image-generation prompts. We do not send your account email, real name, payment information, or device identifiers for AI processing.
  • Where Processing Occurs: on our own cloud infrastructure, operated by the processors described in Section 4.5.
  • No Training on Your Conversations: We do not use your conversations to train, fine-tune, or improve any AI model. Because we operate the models ourselves, no external provider receives your conversations for training.
  • Your Choice: generating an AI reply requires sending your message to our backend; if you do not want this, do not send messages in the App. You can delete your conversations and your account at any time.

6. Data Sharing

  • Third-Party AI Exclusion: We do not transmit your personal data to any external third-party AI model provider or hosted inference API. This does not change the infrastructure, attribution, authentication, and payment processors described in Section 4, which remain in use and are disclosed there.
  • No Selling of Data: We do not sell your personal information to third parties.
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information where required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

7. Data Storage & Security

Your data is stored on secure cloud servers. We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and authentication for internal systems
  • Regular security assessments and monitoring
  • Secure data backup procedures

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

Chat content: You can delete individual conversations, or your entire account, at any time from within the App. When you delete your account, your conversations and associated personal data are deleted within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

Account information: We retain account information (such as your email and profile) for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will delete your account information within 30 days of the request, except where we are required to retain certain information for legal or regulatory purposes.

Inactive accounts: If your account remains inactive (no sign-in or use of the App) for six (6) consecutive months, we retain your account data only until the end of that six-month period, after which we may delete or anonymize it, except where we are required to retain certain information for legal or regulatory purposes.

9. Age Requirement & Children's Privacy

VikiViki is intended for adults aged 18 and older, consistent with its 18+ App Store age rating. We do not knowingly permit anyone under 18 to create an account or use the App, and we do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal data from a user under 18, we will delete such information and terminate the associated account promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@vikiviki.cc.

10. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete personal data.
  • Deletion: You may request deletion of your personal data by deleting your account through the App (Settings > Account > Delete Account) or by contacting us.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

11. For EU Users (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and equivalent local laws.

  • Data Controller: GACMeta TECHNOLOGY., LIMITED, the operator of VikiViki, is the data controller responsible for processing your personal data.
  • Legal Basis for Processing: We process your personal data based on your consent (e.g., when you create an account), contractual necessity (to provide the service), and our legitimate interests (to improve and secure the App).
  • Privacy Inquiries / Data Protection Contact: For GDPR-related inquiries, please contact us at support@vikiviki.cc or via our general support email at support@vikiviki.cc.
  • Your Rights: In addition to the rights listed above, you have the right to data portability, the right to restrict processing, the right to object to processing based on legitimate interests, and the right to lodge a complaint with the supervisory authority of your country of residence.
  • International Transfers: Your data may be transferred to and processed in countries outside the EEA where our cloud infrastructure operates. Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to protect your data.

12. For California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Categories of Information Collected: Identifiers (name, email), internet or electronic network activity (usage data, device information), and user-generated content (chat messages).
  • Right to Know: You have the right to request disclosure of the personal information we have collected about you.
  • Right to Delete: You have the right to request deletion of your personal information.
  • Right to Opt-Out: We do not sell personal information. If this changes, we will provide you with the right to opt out.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: